19:32, Friday 13th March 2026
đź–¤ Hands‑On Nails — Terms & Conditions
These Terms & Conditions help keep appointments running smoothly and protect both you and my business. By booking an appointment with Hands‑On Nails, you agree to the following:
1. Appointments & Booking
- Appointments can be booked directly through me or via the online booking system.
- Please note: the online booking system charges a £1.50 booking fee. If you’d prefer to avoid this, you’re welcome to book directly with me instead.
- Please make sure you choose the correct service for your nails. If you’re unsure, message me before booking.
- If the wrong service is booked, I may not have enough time to complete the appointment. This could result in your appointment being cancelled and a cancellation fee being applied.
- New clients must pay a £20 deposit to secure their first appointment. I will contact you directly to arrange this. The deposit will be deducted from your total on the day.
2. Cancellations, Rescheduling & No‑Shows
- Late cancellations or rescheduling (less than 48 hours’ notice) incur a £20 fee.
- No‑shows are charged a £20 fee and must be paid before rebooking.
- Repeated late cancellations or no‑shows may result in refusal of future bookings.
3. Nail Art & Colour Choices
- If booking nail art, please send your inspo photo before your appointment so I can confirm the correct time has been booked.
- If you’re having colour, please arrive with an idea of what you’d like — it helps keep your appointment running smoothly.
4. Removals
- If you have product on from another salon, you must book a Removal of Foreign Product.
- I cannot guarantee the safety or quality of work done elsewhere.
5. Health & Safety
- Please inform me of any allergies, sensitivities, or medical conditions that may affect your treatment.
- I reserve the right to refuse treatment if I believe it may cause harm or is unsafe.
6. Salon Conduct
- Please arrive 5 minutes before your appointment and message me once you’re outside. I’ll let you know when you can come in.
- Hands‑On Nails is a relaxed, judgement‑free space — please respect the environment and appointment times.
7. Payments & Deposits
- Deposits are non‑refundable within 48 hours of your appointment unless I cancel your appointment.
- Remaining balances must be paid on the day of your appointment.
8. Changes to Terms
- These Terms & Conditions may be updated at any time.
- Clients will be required to agree to the latest version before booking.
